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Frequently Asked Questions

  • So how do you provide this service?

    Our objective is to enable you to sell your car in a straight forward and hassle free way. As soon as you have entered the registration number of your vehicle, its mileage and some contact details, our website will make you an initial offer / valuation for your car. Once we are able to get a little bit more information on your car, such as its condition, service history, etc... We will make you our confirmed cash offer. This is the amount that will be paid to you in full on collection of your car. This final offer can often be higher than our initial valuation and there are no administration charges or hidden fees to be deducted from this final amount. It really is this simple and easy to sell your car quickly.

    All we ask from you is that you are with the vehicle at the agreed collection time along with the necessary paperwork (V5 and service history) and of course the keys and we will do the rest.

    In less than 24 hours from your initial enquiry we could have collected your car and the money will be in your bank account. On occasions we have even managed to complete the car purchase the same day as the initial enquiry,

    We don't charge for this service, it is completely free. At no point are you under any obligation to accept our offer. We can remove your details at any time from our system. Apart from the minute or so it takes to add your car you really have nothing to lose by finding out just how much we can pay you to buy your car.

  • Will you buy cars with high mileage?

    Yes, of course we will. Even if your car has in excess of 100,000 miles we will make you the best offer we can. You may be surprised, but not all high mileage cars are "bad news". If they have full service history we are often able to pay more money for the car than people were expecting to get.

  • How quickly will I get paid?

    Once we have agreed a price for your car that you are happy with, we will arrange to come to you and collect it. This normally happens the next day, sometimes we are able to get to you the same day. On other occasions it may only be convenient for you if we come a few days later. Our professional drivers will collect your car and make the relevant paperwork and vehicle checks, this usually only takes a few minutes. Once this is complete we pay you by secure bank transfer. The collection driver will wait with you until the cleared funds are safely in your bank account. The whole process typically takes around 30 minutes from the drivers arrival to you having the cash securely in your bank account.

  • A family member has passed away, can I sell their car?

    A confusing and challenging time, the death of a partner or close family member is a traumatic period for anyone.

    Uncertainty in the period immediately after bereavement is certainly not a time any of us would choose to deal with pending legal and financial matters. Sadly it is an essential task sorting out the deceased's financial affairs, and this does often include their vehicle.

    How we can help

    Here at Best Car Buyer pride ourselves on being able to offer a swift, professional and expedient service. We receive lots of enquiries from the recently bereaved asking if we are able to buy the car of a late family member.

    We endeavour to make the whole process a quick, painless way to sell a car without anyone incurring additional costs or stress at such a difficult time.

    Our customer service team can guide you every step of the way with regards to what needs to be done. We are able to help, take some of the strain and conclude matters quickly and with the utmost sensitivity.

    How it Works

    If you are responsible for selling a loved one's vehicle, we can discuss all the details either on the telephone or by email, whichever is easiest for you. We will make you our best possible offer. Once a price is agreed for the vehicle, we will ensure the transaction proceeds as smoothly as possible.

    We use independent collection drivers to come and collect the vehicle at time and date that is convenient. They will briefly check the car and ensure all the paper work is in order. Once this is done we will transfer the agreed amount by secure bank transfer into the nominated bank account. Our driver will wait with you until you are able to confirm the cleared funds are in your bank account. The whole process usually takes around 20 - 30 minutes.

    You do not need to transfer the vehicle into your name, this would cause a delay waiting for the V5 to be returned from the DVLA. Adding an extra owner would reduce the vehicles value too. Best Car Buyer will however, require proof that you are authorised to sell the vehicle in question. This could be a legal letter proving that you are either the executor of the will or the next of kin.

    If you have any concerns or questions as to how this process works please do not hesitate to contact us. You can call us on 01482 321116 or email [email protected].

  • What if I have outstanding finance on my car?

    We can take care of any outstanding finance on your car. All we ask is that you arrange for the finance company to send us a settlement figure. We will pay this off in full on collection of your car. Any balance is transferred into your bank account at the same time. If you owe more on the finance than your car is worth, you can pay us the difference by credit or debit card.

    We need to clear the finance in full as we are unable to sell a car with finance owing on it. You can pay the finance off yourself, but we would need to then wait for the car to be cleared on the relevant security websites such as HPI & Experian before we could purchase your car. Clearing the finance yourself could delay the sale of your vehicle by a week or two.

  • Do you buy insurance write offs (Category C and D)?

    If a car has been in an accident and was deemed to be beyond economical repair insurance companies class them as write offs. Cars classed as a Category A or B write off usually have to be scrapped and cannot be repaired. Cars classed as Category C or Category D write offs are often deemed too expensive to repair by the insurance companies and are sold to vehicle salvage companies. CAT C & D cars are often bought by vehicle repairers, repaired than sold. Some unscrupulous dealers try and pass them off as cars that have never been in an accident. It is against the law to knowingly sell a written off car without declaring it to the buyer.

    At Best Car Buyer we will buy almost all cars, even if they have been in an accident. Our system can identify those cars that have been registered by the insurance companies as a write off. Whilst we may still provide an automatic valuation, written off cars need to be valued individually as the automated valuation process is not able differentiate between undamaged and damaged cars. Once we have valued your car manually and agreed the price, the process is no different to buying any other car. We arrange a convenient time to come to you and collect the car. Once we have done our vehicle and paperwork checks you are paid in full by secure bank transfer before we leave with your vehicle. This collection and payment process usually takes around 30 minutes.

Selling your car has never been so fast!

  • Fast, safe and secure
  • We buy all makes & models
  • No hidden fees
  • Instant secure payment
  • FREE UK collection